Warranty

OUR PRODUCTS COMES WITH A 1 YEAR MANUFACTURERS WARRANTY ON THE INTERNAL MECHANICS OF THE DEVICE. THERE IS ALSO A 30 DAY MONEY BACK GUARANTEE IN THE CASE WHERE YOU ARE NOT HAPPY WITH THE PRODUCT.

IN CASES WHERE THE DEVICE NEEDS REPAIRS WE MAKE USE OF OUR OWN TECHNICHIAN. YOU WILL ALWAYS BE GIVEN A REPORT FROM OUR TECHNICHIAN AS HE MAKES AN OBJECTIVE DECISION ON THE CAUSE OF MALFUNCTION. TECHNICIAN MINIMUM FEE OF R750.00 WILL BE LIABLE.

PLEASE NOTE, THE WARRANTY WILL FALL AWAY IN CASES WHERE THE DEVICE WAS DAMAGED DUE TO NEGLIGENCE. A FULL REFUND WILL ONLY BE GIVEN IF THE PRODUCT IS IN THE CONDITION SOLD TO THE CLIENT AND STILL FALL WITHIN THE 30 DAY GRACE PERIOD.

PLEASE THOROUGHLY READ THE BOOKLET INCLUDED.

 

WARRANTY TERMS - IF THE PRODUCT HAS A REPORTED FAULT WITHIN THE 12 MONTH WARRANTY AND IS NOT REPAIRABLE, A REPLACEMENT DEVICE CAN BE ISSUED.

PLEASE NOTE OUR SUPPLIER IS BASED IN CHINA, DUE TO THIS A MANUFACTURER WARRANTY TAKES TIME. WE WILL TRY OUR UTMOST BEST TO PROVIDE A SPEEDY SERVICE. SHIPPING COSTS  FOR A MANUFACTURERS CLAIM WILL BE LIABLE.

IF YOU REQUIRE A REPLACEMENT THAT IS NO LONGER IN STOCK OR ARE NOT WILLING TO WAIT AND EXPENSE THE MANUFACTURER TIME LENGTH, THE WARRANTY TERM CAN BE DIVIDED BY THE NUMBER OF MONTHS OF USAGE, TO GIVE AN ESTIMATE OF THE VALUE USED OF THE DEVICE. YOU WILL THEN BE CREDITED THE BALANCE OF THE WARRANTY TO USE UPON PURCHASING A NEW DEVICE, WHICH WILL COME WITH A NEW 12 MONTH WARRANTY.